Last Updated: 10/18/2024

Thank you for choosing REIX Ventures, Inc. for your Software as a Service (SaaS) needs. We are dedicated to providing excellent service and ensuring that our customers are satisfied with the functionality and features of our platform. However, please note the following terms regarding refunds and returns:

1. All Sales Are Final

All purchases of our SaaS products and services are final. Once a subscription, license, or any other type of purchase is completed, no refunds, returns, or cancellations are permitted under any circumstances, except as otherwise provided in this policy.

2. No Returns or Cancellations

Due to the nature of our SaaS offerings, which involve access to digital tools, services, and software, we do not accept returns or cancellations once access to the platform has been granted or services have been initiated. This policy applies to all subscription plans, one-time purchases, and any add-on services.

3. Trial Periods and Demos

We may offer trial periods or limited-time demo access to allow potential customers to evaluate our product before committing to a purchase. We encourage you to take full advantage of these trial periods to ensure our platform meets your needs. No refunds will be issued for purchases made after the trial or demo period expires.

4. Subscription Renewals

If your SaaS purchase includes a subscription, your account will be automatically renewed according to the subscription terms. You may cancel future renewals at any time by accessing your account settings or contacting customer support at support@reix.co. Please note that cancellations apply to future billing cycles only, and no refunds will be issued for the current billing cycle once payment has been processed.

5. Exceptions to Refund Policy

While our general policy is that all sales are final, we may, at our sole discretion, consider exceptions in the following cases:

• Billing Errors: If there has been a billing or payment processing error on our part, we will correct the mistake, including issuing any applicable refunds.
• Inability to Access Services: In rare cases where technical issues beyond your control prevent you from accessing our services, we may consider providing a refund for unused services.

6. How to Contact Us

If you believe you are entitled to an exception under this policy or have questions about billing, please contact our support team at:

REIX Ventures, Inc.
14502 Brook Hollow, San Antonio, TX 78232
Email: support@reix.co
Phone: 210-793-7043

Please include your account details and any relevant information regarding your request when contacting us.

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7. Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website, and your continued use of the platform after such changes will constitute your acceptance of the revised policy. Please review this policy periodically to stay informed of any updates.