Last updated: July 9, 2026
REIX Pro subscriptions may be cancelled at any time from your account settings. If you cancel within the first 30 days of a paid subscription and are not satisfied with the service, contact us at reix-2@polsia.app to request a full refund.
For pre-market early-access reservations, we offer full refunds if the market does not reach its minimum reservation threshold. In such cases, all pre-paid reservations are fully refunded via Stripe. No action is required on your part — we will notify you automatically if a market is cancelled.
To request a refund for a REIX Pro subscription, please contact us at reix-2@polsia.app with your account email and reason for the refund request. Refunds are typically processed within 5–10 business days.
Questions about our refund policy? We're here to help at reix-2@polsia.app.
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